Privacy Policy
Last updated: January 2026
Information we collect
When you use CityStart, we collect information you provide directly — such as your name, email, phone number, budget, and housing preferences when you submit a Housing Match request, list a property, or create an account. We also collect basic usage data to help us improve the product.
How we use it
We use your information to match you with housing, connect renters and property owners, send relevant updates, and operate and improve CityStart. We do not sell your personal information to third parties.
Sharing with property owners and renters
When you submit an inquiry or a Housing Match request, we share the information necessary to facilitate that connection (such as your name and contact details) with the relevant property owner or CityStart specialist.
Your choices
You can update or delete your account information at any time by contacting us. You can unsubscribe from our newsletter using the link in any email we send.
Contact us
Questions about this policy? Reach out at privacy@citystart.com.