Frequently asked questions

Complete the Housing Match form with your budget, move-in date, and preferences. A CityStart specialist personally reviews your answers and follows up within 24 hours with options that fit — you don't have to scroll through hundreds of listings yourself.

We're starting in Washington, DC, with plans to expand to more cities as we grow. If you're relocating to DC for an internship, fellowship, or new job, we're built for you.

It varies by listing — we work with owners who offer 1, 3, 6, and 12-month leases specifically because many of our renters are on short-term programs.

Every property is reviewed by our team before it goes live. We're also building out a more formal verification process (documentation and walkthroughs) as we scale.

Fill out the form on our List Your Property page. Your listing will be submitted for review and typically goes live within a few business days.

Browsing and getting matched is free for renters. Property owners can list for free during our early rollout — reach out if you have questions about pricing.